POLICY
Privacy Policy
This Privacy Policy describes how Lumé ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our Shopify store.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Information
We use your personal information to:
• Process and fulfill your orders
• Communicate with you regarding your purchase
• Screen orders for potential risk or fraud
• Provide marketing communications (if you have opted in)
• Improve and optimize our website experience
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on secure servers protected by a firewall.
Sharing Your Information
We share your personal information with third parties to help us use your information as described above. This may include payment providers, shipping partners, and analytics services.
We may also share your personal information to comply with applicable laws and regulations or to respond to lawful requests.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts.
You can control or disable cookies through your browser settings.
Your Rights
If you are a resident of the European Union, you have the right to access, correct, or delete your personal information. You may also object to certain data processing practices.
To exercise these rights, please contact us using the information below.
Data Retention
We retain your personal information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices or if you have questions, please contact Lumé at:
info@lumebeautylab.com